course info
The working world has changed. Employees and even suppliers are now working from multiple places like home, the office and factories or a combination. The trends and the challenges are here to stay. Team Leaders / Supervisors are now facing the challenge of leading teams comprised of both office-based and remote-working team members. This hybrid team environment creates a mix of unique communication challenges, together with diversity and fairness issues not faced by other teams. This course will help team leaders / supervisors communicate effectively, foster stronger team relationships, and will provide strategies to help their teams increase performance in their hybrid team environment.
Online course Detailed outline
Introduction Free trial
- 1. Welcome to the Course
- 2. Course Overview
- 3. Case Study
Module 1: Challenges and Opportunities of Hybrid Teams Free trial
In this module, you will be able to understand what a Hybrid Team is, learn about the benefits of these teams and the challenges Hybrid Teams face.
- 1.1 What is a Hybrid Team?
- 1.2 Benefits of Hybrid Teams
- 1.3 What are the Challenges of a Hybrid Team?
- 1.4 Your Best Practices for Leading a Hybrid Team
Module 2: Core Principles of Leading Hybrid Teams
In this module, you will be introduced to the GRIP model and learn how to apply the model into building the foundations for a successful Hybrid Team. You will also understand the common issues Hybrid Teams face and how to deal with them.
- 2.1 GRIP centered Self-Assessment
- 2.2 What is the GRIP Model?
- 2.3 Case Study: Chaos in the Hybrid Team
Module 3: Building Relationships in Hybrid Teams
In this module, you will learn multiple techniques to build strong relationships and a strong sense of community across the Hybrid Team.
- 3.1 Building Relationships in the Office vs Hybrid Teams
- 3.2 How to Build Relationships in a Hybrid Team
- 3.3 Case Study: Building Community in a Hybrid Team
Module 4: Effective Team Processes for Hybrid Teams
In this module, you will understand what team norms are, why they are critical for Hybrid Team success and learn how to implement them. This module will also increase your awareness of collaborative technology options that assist in communication and discussion in Hybrid Teams.
- 4.1 Establish Team Norms to Drive Performance
- 4.2 Case Study: Establishing Team Norms
- 4.3 Improve Communications in a Hybrid Team
Module 5: Managing Diversity Inclusion and Fairness in Hybrid Teams
This module will increase your awareness of Diversity, Inclusion, and Fairness (DIF) issues that occur in Hybrid Teams. You will also learn how to identify, predict and manage DIF issues to achieve inclusion and connection within the Hybrid Team.
- 5.1 Identifying Diversity, Inclusion and Fairness Issues in Hybrid Teams
- 5.2 Addressing Diversity Inclusion and Fairness Issues in Hybrid Teams
Conclusion
- 6.1 Course Summary
- 6.2 Post-Assessment
- 6.3 End of Course Survey
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